FAQs

Browse our sale pages and add assets to your cart. Click the cart icon to review your selections, you'll see Product Details, Quantity, Character, and Price. At checkout, view your Summary with any applicable Coupon Codes, VIP Cashback, and Chicks Balance. Select your payment method and press 'PAY NOW' to complete your purchase.

We accept credit/debit cards, cryptocurrency, in-game currency, Skrill, Google Pay, iDeal, UK Bank Transfer, and 40+ other trusted payment methods. You can review all available options during checkout.

Yes! We'll need to generate a customized offer for each payment method you plan to use. Contact our LiveChat for assistance with split payments.

Yes! Contact our team via LiveChat and they'll provide instructions. Note that gold prices fluctuate, so consider this when making your payment.

No, discounts and cashback offers do not stack. You can choose to apply either your tier discount or your pending cashback amount to your order.

Transaction times vary by game and platform, but we strive for delivery within minutes of purchase completion. Our team will provide you with an estimated timeline.

You'll receive an email with your order ID and delivery details. For currency/items, you'll get in-game trade information. For accounts, you'll receive credentials immediately,we strongly advise updating them right away.

We offer Standard Trading (most popular, no fee), Drop Trading (for untradeable items, 5% fee), and Stake Trading where available. Each game may have unique trading methods that our expert team will explain clearly.

After checkout, use this button to present your order ID. Agents will provide delivery details including timing and world location for currency/items, or account credentials and service completion updates.

Your order is sent to your email and saved in your profile. If you haven't received an email, check your Chicks Gold account profile. For assistance, contact us via LiveChat or email at [email protected],we're available 24/7.

Yes, you can track your order status through your Chicks Gold account on our website via LiveChat.

Order cancellations are possible under appropriate conditions. As per our terms of service, we charge a 25% cancellation fee plus any progress the trainer had on your account (for services). Contact our support team for details.

Our refund policies are outlined on our website. If eligible, request a refund through our customer support representatives. Refunds typically take 3–5 days to process, depending on your bank’s processing times.

While delays are rare, if your delivery takes longer than expected, please contact our customer support team via LiveChat so we can assist you right away.

VIP Memberships provide benefits including discounted prices, faster delivery, priority customer support, and exclusive offers. As a VIP member, you'll be prioritized for the best possible gaming experience!

Choose a monthly or annual subscription based on your preference. Your subscription renews automatically at the end of each period using either your Chicks Gold balance or your chosen payment method.

Enjoy instant 3% cashback to your Chicks Gold balance after every purchase and 10% cashback on all accounts and services! You'll also receive exclusive Discord benefits including a VIP role, tier upgrade, private lounge access, and early access to deals and information.

When you cancel, your remaining subscription duration continues as planned, but won't renew when the current period ends. You'll retain access to all benefits until the renewal date, after which the subscription ends without further charges. Visit our LiveChat and our agents will provide the necessary assistance to cancel your subscription.

Yes! We recommend contacting our team when your monthly subscription is about to expire to cancel it and switch to annual. Note that once changed, you won't be able to use the previous subscription's services.

You'll receive an email with all the information after purchasing your subscription. Alternatively, contact our LiveChat agents for instructions on accessing all your benefits.

Yes, simply go to your profile to change your payment method.

Share your unique referral link with friends. You'll earn $10 for each new customer who transacts $100 within 30 days, plus 3% of their total purchases in perpetuity. With Chicks VIP active, you earn an additional 10% on your referral earnings.

New customers you refer will receive $10 after they transact $100 within 30 days.

Go to your profile and select the Referrals section to find your unique referral link to share.

Go to the Balance section and choose from our many available payment options. You can withdraw once your referrals are verified and start shopping with us.

Yes! All earnings go to your Chicks Gold balance, which you can use to purchase coins, services, or accounts for any available game.

No. Running ads that use "Chicks Gold" or any variation (e.g., "ChicksGold.com", misspellings, etc.) as keywords in paid search engines like Google or Bing is strictly prohibited. This is considered referral abuse and will result in removal from the referral program and forfeiture of any rewards.

Referral abuse includes, but is not limited to, bidding on Chicks Gold branded keywords to redirect users through your referral link, misleading ads or impersonating Chicks Gold, and cookie stuffing or manipulating clicks to gain illegitimate referrals.

Any abuse of the referral program may result in the loss of all earned rewards, termination from the referral program, and suspension or closure of your Chicks Gold account.

Yes! Our loyalty program offers discounts on accounts and services ranging from 1.5% to 17.5% depending on your tier, based on how much you've spent with us.

Digital goods include virtual game items, in-game currency, skins, and accounts. Essentially, any product that enhances gameplay or gives access to a game falls under digital goods.

Yes! We use verified providers, secure delivery, and encryption. For accounts, we vet sellers thoroughly with ID verification and contracts. Always follow game rules and avoid sharing accounts to stay safe.

We determine prices by continuously adjusting them in response to current market demand and overall market movements. For accounts, pricing considers level, assets, and account type.

Absolutely! Submit a request on our Sell page. We support small and large transactions, with payment options including PayPal for accounts and other secure methods for items.

Fees are transparent on all product pages. Very large orders may be split for safety and efficiency.

Delivery depends on the type of digital good and the game. In-game currency, items, and skins: We offer several delivery methods depending on the game. For OSRS, you can choose between Trade, Drop Trade, Wildy Kill, Tip Jar, or High-Level Trade. For games like WoW and others, delivery options include Face-to-Face or Mail. You can view and select your preferred delivery method in your cart before checkout. Accounts: Account credentials are delivered securely via LiveChat after purchase to ensure a safe and verified transfer.

In-house accounts are trained by reputable internal workers on accounts assigned by our company. Resale accounts are acquired from credible sellers on our sister website www.acckings.com.

The account title will include "No Email" if there's no email on the account. Generally, In-house accounts do not have a set email, whereas resale accounts typically come with one.

Yes! All In-house accounts are leveled manually, ensuring a high level of expertise and personalization that meets our highest standards of performance and reliability.

Upon successful payment, our team will personally deliver your credentials through our LiveChat support service. This manual delivery ensures security and allows our agents to address any questions in real-time.

Change your password immediately upon completing your purchase. We also strongly recommend enabling two-factor authentication and, if applicable, configuring a bank PIN.

In the unlikely event of recovery, we initiate a thorough investigation. If your account is covered by insurance, you'll be eligible for a replacement of equal value or a refund upon investigation completion.

Insurance protects against recalls by the original owner. It doesn't cover third-party programs, in-game behavior, RWT, account sharing, or negligence. The email associated with the account must remain unchanged to retain coverage. Explore insurance options during checkout (rates vary by game from 1% to 40% depending on duration).

Account bans are infrequent after purchase. To maintain good standing: don't contact the game developer, avoid large wealth transfers in a single transaction, and adhere to all game rules and guidelines.

All sales are final and non-refundable. However, you can sell your account back to us through our sister website www.acckings.com.

Yes! Our services department can craft an account from scratch or enhance a purchased account to meet your specifications. Contact them via LiveChat or Discord.

Avoid large transactions all at once. Instead, break purchases into smaller, more discrete amounts over time to minimize detection risk.

It's possible depending on availability and specific games involved. Contact our LiveChat to ask about available options.

We offer powerleveling, questing, and account training services for players who prefer to skip the grind. Our expert trainers manually level your skills, complete quests, and achieve in-game goals on your behalf.

Similar to other purchases, but you'll select a game mode and skill level for powerleveling, or difficulty level and quest for questing. If you don't have enough gold, we supply it at extra cost. You'll need to provide account details for our experts to complete the work.

Yes, all our services are 100% manually trained. Our trainers do not use any form of automation.

Remote access is only used for completing infernal capes in both OSRS and RS3. All other services are not conducted through remote access. Please contact us via LiveChat if you have more questions related.

Yes! Open a ticket on our Discord server to request a custom offer. We'll provide an accurate quote and accommodate your specific requirements.

Website quotes are in USD by default, but you can change the currency in the upper right corner. Custom quotes on Discord are always in USD.

Use the command /send-credential within the chat associated with your ticket. There's an optional field for your bank pin if required for the service.

Typically 5-10 minutes depending on trainer availability. Complex requests may take a bit longer.

Yes, you must fulfill prerequisites including pre-quests, skills, and items. However, you can request a custom quote for us to obtain these prerequisites on your behalf.

Expedited options depend on the specific order. Our trainers strive for the best possible ETA, and in some cases, additional payments may be accepted to expedite your order.

We evaluate these requests case-by-case. We'll consult with your trainer to determine feasibility, but cancellation fees and progress deductions may apply.

We offer a 10% login fee that allows you to access your account during the trainer's off-time. Prior scheduling and notification are required.

No, trainers and customers are not permitted to communicate, even in-game. All communication must go through our ticket system.

Depending on the order, providing a bank pin may be mandatory. For difficult questing or PvM, a bank pin is required. Certain skills like agility, fishing, or woodcutting may not require bank access.

No, only one trainer can be assigned at a time. You must change your account password when switching trainers.

Multiple trainers can log into your Jagex account with different characters simultaneously, but they cannot work on the same account using the same password.

For accounts with substantial wealth, we assign Tier 4 or higher trainers who are vetted, trusted, and provide a security deposit ensuring your account's safety.

Yes, you can request a refund. However, our terms stipulate a 25% cancellation fee plus deduction for any trainer progress. This fee may be waived for significant issues like a trainer's inability to complete the order.

If you want to become a trainer and provide quality services for Chicks Gold, please open a ticket on our Services Discord. Our team will guide you through the application process.

Trainer requirements vary by role, but relevant experience and strong communication skills are essential.

Some trainer roles may be remote, depending on operational needs.